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Studio J Client Questionnaire
Your responses are completely anonymous. So, please be as honest as possible.
*
Indicates required field
How did you hear about us?
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Internet Search
Social Media
JX or The Loft Client
Word of Mouth
Other
If Other please specify:
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How was the booking process? (From inquiry to putting your deposit down)
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Easy & Seamless
Good
Okay
Not Great
Confusing
Please Explain:
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How happy were you with our email response time?
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Extremely happy
Content
Not happy at all
Was there any lost communication in your booking process?
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None at all
Some
Quite a bit
Did you have any concerns prior to your shoot/wedding day?
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Yes
No
If yes, tell us if they were addressed:
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Were you comfortable with us during your shoot/wedding day?
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Would you like follow up emails if we don’t hear back from you/you don’t hear back from us?
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Yes, that would be extremely helpful!
Sure, as long as it's not excessive.
No thank you, I don't need reminders.
Was your gallery delivery timely?
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Yes, we got our gallery very fast.
We got our gallery in the typical time you would expect.
No, it took a while to get our completed gallery.
What did you think of your online gallery experience?
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Amazing, Easy to Use, Aesthetic
Fine, Basic Layouts, Moderate Functionality
Not good, Clunky, Dated
Did the value of our products/services meet your expectations?
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Absolutely, totally worth the investment.
Mostly, I received almost everything I hoped for.
Somewhat, I was content with what we received.
Not really, I was disappointed.
If there was something else you hoped for, what was it?
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How was the overall communication from Studio J Photography?
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Thorough
Adequate
Lacking
If there was one thing Studio J could improve, what would it be?
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On a scale of 1-10, how likely are you to recommend Studio J? (10 being most likely, 0 being least likely)
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0
1
2
3
4
5
6
7
8
9
10
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